In order to create monitoring alerts go to Admin-> Notification ->Monitoring
Click on Add Monitoring to add new:
| Type | Description |
| Blacklisted Destination | An alert will be raised when call will be made against specified destinations. You can specify multiple destinations. Send Email To: Email addresses (comma separated) where you want an alert email to be sent. |
| Longest Call | An alert will be raised when call duration will be more then the specified duration. In order to setup an alert on all Accounts select 'All' in the account drop down. Send Copy To: Email addresses (comma separated) where you want an alert email to be sent. Email To Account: if ON then alert email will be sent to account billing email. |
| Expensive Calls | An alert will be raised when call cost will be more then the specified amount. In order to setup an alert on all Accounts select 'All' in the account drop down. Send Copy To: Email addresses (comma separated) where you want an alert email to be sent. Email To Account: if ON then alert email will be sent to account billing email. |
| Call After Business Hour | An alert will be raised when call will be made outside the specified hours. Send Copy To: Email addresses (comma separated) where you want an alert email to be sent. Email To Account: if ON then alert email will be sent to account billing email. |